Snow Removal Responsibilities in Downtown Omaha

Snow season is here, and keeping our sidewalks, crosswalks, and public spaces safe is a shared responsibility. The Omaha Downtown Improvement District (ODIDA), the City of Omaha, and property owners all play a role in making sure Downtown stays safe and walkable during winter weather.

For Pedestrians

  • If you see sidewalks, alleys, or areas not cleared and unsafe, report it to the Mayor’s Hotline:
    • Call 402-444-5555 or visit omahotline.com
    • Provide exact addresses or use the GPS tool on the website to drop a pin on the problem location

  • You can also use the hotline to report graffiti, potholes, and other issues. Save it to your phone’s home screen for quick access!

For Property Owners

  • Clear sidewalks promptly—especially along busy streets where pedestrians may otherwise be forced into traffic.
  • Push snow away from the street, not back toward it, to prevent plows from reburying your walk.
  • Use pet-safe ice melt to protect dogs’ paws.
  • Keep hydrants and mailboxes clear—don’t bury them with shoveled or blown snow.
  • Be a good neighbor—extend your snow blower a few extra feet, and avoid blowing snow onto a neighbor’s already-cleared walk.
  • Prevent ice hazards—use ice melt on stairs and steep walks to avoid thaw/refreeze conditions.

For ODIDA

While the City clears streets and property owners clear sidewalks, ODIDA steps in to help pedestrians by:

  • Clearing crosswalks and walkway piles left behind by snowplows
  • Targeting high-traffic pedestrian routes for extra attention
  • Responding to problem areas reported by the public

📞 See a problem area? Call ODIDA directly at 402-916-1796.

Together—pedestrians, property owners, the City, and ODIDA—we can keep Downtown safe, accessible, and welcoming all winter long.

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